GoBiz - GoFood Merchant App

Horrible app with too many complicated features, making it a frustrating user experience. To make matters worse, customer service is equally terrible. Atika closed my support ticket before my issue was even resolved, leaving me completely dissatisfied. Highly do not recommend this app to anyone!

I don't have any problem with the ads last month, it's a breeze, top banner indeed help to increace the sales. The cost is high, yes, our omzet deducted for almost 40% from ads and fee combined. But that is still okay. But for the past three weeks, not only the sales was pretty stagnant even with ads, but the cost was insane! Our omzet got deducted 100%, everyday, which they said it's because of the ads. And where is the breakdown of ads cost? We only get daily transaction details.

With the old version I had no issues, since even though most of the times we didn't get notifications, the drives still came and the orders were never cancelled. But now with the new version, I'm starting to lose my nerves. Already two days with the new version and all my orders cancelled automatically because we didn't get the notifications. We are losing money, so are you. If the orders are cancelled, I can't get more money and you can't get your commission. Please fix this issue. Thank you!